Consumable Products
Due to the nature of our consumable products, we do not accept returns or exchanges on opened or used items.
Damaged, Incorrect, or Defective Orders
If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of delivery with your order number and photos of the issue so we can assist you.
Refunds, Replacements, or Store Credits
Approved refunds, replacements, or store credits will be processed at the discretion of Lucia NutriFoods.
Shipping Fees
Shipping fees are non-refundable unless the error was caused by Lucia NutriFoods.
Need Help?
For return or refund questions, please contact us with your order number and details of the issue.
📧 info@lucianutrifoods.com